Teresa Mak <a href="/pages/frequently-asked-questions">Frequently Asked Questions</a><BR> <a href="#shipping">Shipping and Handling</a><BR> <a href="#privacy">Your Privacy</a><BR> <a href="#returns">Returns and Exchanges</a> <p><a name="shipping"></a><strong>Shipping and Handling</strong><br />Overseas shipping prices are for standard air mail only. Please email us for further information.</p> <p><a name="privacy"></a><strong>Your Privacy</strong><br />Sherlock Soaps is committed to protecting your privacy. Your information is used to process your Sherlock Soaps orders.</p> <p>We do not pass on any of your personal details to any one else or any other organisation. All your details remain confidential.</p> <p>If you have any questions regarding privacy at Sherlock Soaps, please email us at <a href="mailto:teresa@sherlocksoaps.com">teresa@sherlocksoaps.com</a>.</p> <p><a name="returns"></a><strong>Returns and Exchanges</strong></a><br />If you wish to return your product we will exchange or refund your money (less postage costs).</p> All returned products must be: <ul> <li>Unused and in original condition</li> <li>Undamaged</li> <li>Returned within 7 working days of delivery with receipt</li> <li>In a saleable condition upon return</li> </ul> <p>We will only refund the cost of the product and not for postage.</p> <p>If you would like to exchange an item, please include a prepaid self addressed envelope for the replacement item.</p> <p>Please email us at <a href="mailto:teresa@sherlocksoaps.com">teresa@sherlocksoaps.com</a> prior to returning an item for return/exchange.</p> 2007-06-10T18:56:14-04:00 customer-service 32471 2007-06-10T18:56:14-04:00 18673 2007-08-01T20:16:05-04:00 <notextile><a href="/pages/frequently-asked-questions">Frequently Asked Questions</a><BR> <a href="#shipping">Shipping and Handling</a><BR> <a href="#privacy">Your Privacy</a><BR> <a href="#returns">Returns and Exchanges</a> </notextile> <a name="shipping"></a>*Shipping and Handling* Overseas shipping prices are for standard air mail only. Please email us for further information. <a name="privacy"></a>*Your Privacy* Sherlock Soaps is committed to protecting your privacy. Your information is used to process your Sherlock Soaps orders. We do not pass on any of your personal details to any one else or any other organisation. All your details remain confidential. If you have any questions regarding privacy at Sherlock Soaps, please email us at <a href="mailto:teresa@sherlocksoaps.com">teresa@sherlocksoaps.com</a>. <a name="returns"></a>*Returns and Exchanges*</a> If you wish to return your product we will exchange or refund your money (less postage costs). All returned products must be: * Unused and in original condition * Undamaged * Returned within 7 working days of delivery with receipt * In a saleable condition upon return We will only refund the cost of the product and not for postage. If you would like to exchange an item, please include a prepaid self addressed envelope for the replacement item. Please email us at <a href="mailto:teresa@sherlocksoaps.com">teresa@sherlocksoaps.com</a> prior to returning an item for return/exchange.